Privacy Policy

Introduction

At Lakes of Canada, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or participate in our services. Please read this policy carefully to understand our practices regarding your personal data.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

Information We Collect

We may collect several types of information from and about users of our website, including:

Personal Information

Personal information is data that can be used to identify you individually, such as:

  • Name, email address, telephone number, and postal address
  • Payment information when booking tours or workshops
  • Account credentials if you create an account
  • Communications you send to us

Non-Personal Information

We may also collect non-personal information about your interaction with our website, such as:

  • Browser type and settings
  • Device information (such as your operating system, hardware model)
  • IP address
  • Pages you visit on our website
  • Time and date of your visit
  • Referring website addresses

How We Collect Information

Direct Collection

We collect information directly from you when you:

  • Register for an account
  • Book tours, workshops, or webinars
  • Fill out contact forms
  • Subscribe to newsletters
  • Respond to surveys
  • Communicate with us via email, phone, or other channels

Automatic Collection

As you navigate through our website, we may use automatic data collection technologies including:

  • Cookies: Small files placed on your device to enhance your user experience
  • Web beacons and tracking pixels: Electronic images used to track movement on websites
  • Analytics tools: To gather information about website usage

How We Use Your Information

We may use the information we collect from you for the following purposes:

  • Provide, operate, and maintain our website and services
  • Process and fulfill tour bookings, workshop registrations, and webinar sign-ups
  • Respond to your inquiries and fulfill your requests
  • Send administrative information, such as booking confirmations
  • Send marketing communications, newsletters, and promotional materials
  • Personalize your experience on our website
  • Monitor and analyze usage trends to improve our website and services
  • Protect against fraudulent or unauthorized transactions
  • Comply with legal obligations

Data Sharing and Disclosure

We may share your information with the following third parties:

  • Service providers who perform functions on our behalf (payment processors, hosting providers, etc.)
  • Business partners for co-sponsored events or services (with your consent)
  • Legal authorities when required by law or to protect our rights

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Regular security assessments and monitoring
  • Access controls and authentication procedures
  • Data minimization practices
  • Staff training on data protection

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request copies of your personal information
  • Correction: You can ask us to correct inaccurate or incomplete information
  • Deletion: You can ask us to delete your personal information in certain circumstances
  • Restriction: You can ask us to limit how we use your information
  • Objection: You can object to our processing of your information
  • Data portability: You can ask for a copy of your data in a machine-readable format
  • Withdraw consent: You can withdraw consent previously given

To exercise these rights, please contact us using the information provided at the end of this policy.

Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device to collect standard Internet log information and visitor behavior information. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

We use the following types of cookies:

  • Necessary cookies: Required for the website to function properly
  • Preference cookies: Enable the website to remember your preferences
  • Analytics cookies: Help us understand how visitors interact with our website
  • Marketing cookies: Used to track visitors across websites to display relevant advertisements

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, please do not provide any information on this website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last revised" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Lakes of Canada
8901 Barrington Street
Halifax, NS B3J 3K8
Phone: +1 (902) 481-3965
Email: [email protected]